Netflix is an American entertainment company founded on 29th August 1997 in Scotts Valley, California. However, its headquarters is located at 100 Winchester Circle, Los Gatos, California. Netflix is owned by Reed Hastings, while Ted Sarandos acts as the Chief Content Officer. Netflix customer service number quickens connectivity with the company.
Furthermore, the company extended its services to Canada in 2007. Its services are now available in up to 190 countries, while it has employed up to 3,500 people as at 2016. Also, they have sub-head offices in countries, like Korea, Japan, India, Brazil and the Netherlands.
Some of their subsidiaries
- Netflix Studio
- Streaming Services
- Netflix International
- Netflix US & Canada
The various services provided by Netflix are highlighted below:
- Online Video Distribution
- Television And Film Production
- DVD By Mail
- Video-On-Demand Online
- Streaming Media
Its end users are required to pay a certain amount as registration fee before they can access the various services provided by Netflix.
Netflix added the streaming media services in 2007, while it also added the DVD by mail and video-on-demand online services in 2013. Moreover, the company focuses more on its DVD rental by mail business, while jettisoning the DVD sales aspect of its business. Netflix began television production business in 2013. The number of subscribers to its services has risen to 109.25 million as at October 2017, and its current total asset is US$13.6 billion. Moreover, its current Alexa ranking is 32.
Netflix Customer services
You can contact Netflix via several means, like email and phone calls; the numbers to call are 800-585-8131 and 888-638-3549. The maximum hold time during the phone call is 44 minutes (12 minutes on the average). Keep in mind that the best time to give them a call is 8:45 am. Also, you can fill the contact form on their website for fast response to any query. Their email address is firstname.lastname@example.org via which the customer can get a response to various issues related to:
- Troubleshoot errors
- Login/password recovery
- Account and billing issues
- Direction on how to use Netflix, etc
Additionally, you can fill out the contact form on their website for press-related matters, like films for consideration and sponsorship requests. You should also include a deadline in the request before you submit it. Beside Netflix customer service number, you can also contact them via live chat services for fast communication.
Netflix Customer Service Number
|Phone numbers||800-585-8131, 888-638-3549|
What Customers Are Saying
Netflix has become an addiction to many of its customers, who do not mind binging on the services offered by the company, services that range from series movies to documentaries. Though many customers feel the cost is high, they also agree that they are getting good value for money. The top quality of these services makes them more affordable compared to what several other service providers are offering. Many of the customers also confess to the ease of accessibility to the various mind-blowing programs offered by Netflix.
Furthermore, their customers testify to the prompt and reliable customer care services offered by Netflix. The company also sends email alerts to its customers to intimate the latter of latest programs.